If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Located in satellite lounge by the side of the lift and outside the entrance to the toilets on the South Concourse.
The Train Information Point is located on the main concourse. The Station Reception is located in the Fairfield Street mezzanine level near to W.H Smith.
Accessible ticket machines
Accessible ticket machines available
Accessible booking office counter
In the main travel centre
Taxi rank outside Fairfield Street entrance - available 05:00 until 02:00
Accessible public telephones
Normal height public telephones are on the main concourse but are of an accessible height.
Accessible toilets are available on the main concourse, satellite lounge near platforms 13/14 and upper concourse retail area (near to Carluccios). Use the radar key or contact a member of staff for further directions.
Ticket gates are in place for platforms 1-7
Impaired mobility set down
Available only at Fairfield Street entrance with dropped kerb and lift to main station.